Get the blockage assessed properly
A blockage may be limited to one appliance or affect a shared waste or drainage run. We ask which fixtures are affected, whether water is rising and whether neighbouring properties have similar symptoms. This helps identify whether you need a plumber, drainage specialist or water company.
Avoid repeatedly flushing an overflowing toilet or adding strong chemicals, as this can increase the mess and create a hazard for the engineer.
Assess whether the restriction is within the appliance trap or branch waste.
Check signs that suggest a wider internal or external drainage issue.
Explain whether plumbing work or specialist drainage equipment is required.
Serving Birmingham homes and landlords
We attend blockage enquiries across Birmingham, including Sheldon, Yardley, Hall Green, Small Heath and surrounding districts. Tell us whether the property is a house or flat and which fixtures are affected when you call.
Should I use drain chemicals?
We recommend avoiding strong chemicals before attendance, particularly if the fixture is overflowing or the product may remain trapped.
What if the street sewer is blocked?
If evidence points to a public sewer or water-company asset, we will explain the appropriate next step.